FAQs

FAQs Fort Myers

Following is a list of Frequently Asked Questions (FAQs) patients ask. If you have a question which is not on our list of FAQ’s, please call us at (239) 437-9355.

Where does Fort Myers Acupuncture and Massage provide massage therapy services?

Fort Myers Acupuncture and Massage provides Massage Therapy services at our office in South Fort Myers and at homes, hotels, condos and resorts on Sanibel Island, Captiva Island and in South Fort Myers.

What types of massage does Fort Myers Acupuncture and Massage offer?

Fort Myers Acupuncture and Massage offers Relaxation Massage, Therapeutic Massage, Sports Massage, Aromatherapy Massage, Hot Stone Massage, Medical Massage and more.

I have some chronic health issues. Is there any reason I shouldn’t get a massage?

Generally speaking, Massage Therapy performed by a licensed therapist is perfectly safe. Certain medical conditions such as heart disease, kidney disease, and cancer may necessitate the modification of the techniques used in order to optimize the effectiveness and safety of the treatment however. In cases of severe illness, treatments may be administered with the written approval of a supervising medical doctor. Massage Therapy would be contraindicated in cases of acute cold, flu, fever, open wounds, and contagious illness.

Are your massage therapists licensed?

Yes. All of our massage therapist are licensed in the state of Florida and many of them also have licensure in other states as well as certifications in advanced therapeutic modalities. Fort Myers Acupuncture and Massage seeks to employ only exceptionally skilled, highly trained therapists.

Does Fort Myers Acupuncture and Massage accept credit cards?

Yes. Fort Myers Acupuncture and Massage accepts Visa, Mastercard and debit cards.

I’ve never had a massage. What do I wear? Do I need to bring anything?

No you don’t need to bring anything but it’s best to come for your massage recently showered and not on an empty stomach or with a full stomach. Please come to your appointment a few minutes early in order to fill out an intake form. Prior to your massage your therapist will explain the process to you and then give you privacy to disrobe. You may then undress to your level of comfort. At all times during the massage you will be appropriately draped by a sheet and after the massage you will be given privacy again to get dressed..

Will my insurance pay for my massage? What about Medicare?

Currently Medicare does not cover massage therapy treatments. Many major medical plans will reimburse a certain percentage of massage expenses to the policy holder or provider. Many Health Savings Accounts also accept massage expenses. To be certain, check with your individual carrier for preauthorization. Many carriers require a prescription from an MD in order to cover massage expenses.

What is your appointment cancellation policy?

Clients may change or cancel an appointment by phone with up to four hours notice with no penalty. Please do not cancel by email within 24 hours of the scheduled appointmnet. Canceling within four hours of the appointment time will incur a cancellation fee of $45.

What is your ‘No Show’ policy?

Clients who fail to show up for their appointments will be responsible for the full cost of the scheduled service. If a client is unable to attend a scheduled appointment he or she may designate a substitute to attend the appointment. The substitute is then responsible for the cost of the service. Prior notification of substitution is appreciated but not necessary.